Career Opportunities

Current Opportunities

As we continue to grow, we’re looking for new people to join our team—talented, business-oriented people who share our commitment to exemplary client service. Consider the employment opportunities below, and be sure to check our site regularly for new opportunities.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Senior New Accounts Representative

Posting Date: 04/28/2020
Location: Pleasanton, CA 
Department: Branch Operations

Primary Responsibilities:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required. Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department. Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures. Accurately input account information in the applicable computer programs as part of the new account process.

Process with accuracy, all teller transactions as applicable in a timely manner. Manage assigned cash drawer within Bank policy and procedures. Assist supervisor with training new tellers as needed. Manage assigned cash drawer within Bank policy and procedures as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience.

Summary:

The Senior New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, and responding to client inquiries. This person is expected to maintain a superior knowledge of New Accounts and changing regulatory requirements. The Senior New Accounts/Client Service Representative may be involved in special projects related to systems upgrades, training and support of the regional staff. This person may be responsible for assisting clients with their depository transactions (cash and non-cash teller transactions).

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance. EOE


Relationship Credit Manager

Posting Date: 04/15/2020
Location: San Rafael, CA; Palo Alto, CA (2)
Department: North Bay Lending; Palo Alto Lending

Primary Responsibilities:

Accurately spread and analyze financial statements of prospective and existing individual and commercial borrowers. Research industries and current market conditions of commercial borrowers as they relate to the Bank's potential risk. Effectively underwrite loan applications, including a complete financial and industry analysis in a timely manner. Maintain satisfactory customer service levels with all commercial lenders in the department and all other departments within the Bank. Maintain current client relationships by being responsible to their changing business needs and by renewing and/or amending existing credit commitments in a timely manner.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree (B.A.) from four-year college or university and/or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

This position is responsible for analyzing current and prospective individual and commercial borrowers and the industry as it relates to current market conditions. The main objective of this position is to support and expedite the underwriting function for the commercial lending group of the Bank. This position is also responsible for evaluating cash flow and collateral to service Bank's lending position and accurately determines borrower's ability to incur and repay debt.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance. EOE


Deposit Relationship Officer

Posting Date: 03/18/2020
Location: Walnut Creek, CA
Department: Mt. Diablo Region

Primary Responsibilities:

Manages a portfolio of deposit clients for a designated region within a banking division. Maintains ongoing visibility with client base. Work with credit team and business development team in establishing an aggressive calling program targeting Controllers, Property Managers, and 1031 Exchange segments for new business growth of all existing relationships. Responsible for carrying out targeted deposit generating strategies. Works with clients to resolve account or service related problems, and with Banking Services to ensure timely and accurate implementation of all new business. Develops and maintains referral relationships to promote new business development. Actively seeks all types of loans for purposes of referral to appropriate group levels. Prepares credit authorizations and recommends ACH limits for deposit only clients. Works with Cash Management specialist to provide competitive and complete banking services to Business Banking and Commercial Clients. Cross sells other Bank products and services as appropriate. Participates in community activities and civic organizations to generate new business. Supports Bank's community and CRA lending initiatives.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Bachelor's degree (B. A.) from four-year college or university; or two years supervisory experience in bank operations or lending; or equivalent combination of education and experience.

Summary:

Work independently or in tandem with all credit officer to develop new and additional deposits, cash management and bank services revenue. Responsible for achieving target deposit totals and loan referral goals by performing the following duties.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance. EOE


 Client Service/ New Accounts Representative

Posting Date: 03/11/2020
Location: Gilroy, CA; Hollister, CA; Redwood City, CA; Sunnyvale, CA
Department: Branch Operations

Primary Responsibilities:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department. Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures. Accurately input account information in the applicable computer programs as part of the new account process. Process with accuracy, all teller transactions as applicable in a timely manner. Manage assigned cash drawer within Bank policy and procedures. Assist supervisor with training new tellers as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

The CSR/New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (cash and non-cash teller transactions), and responding to client inquiries. 

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.  EOE


Senior Branch Utility Representative

Posting Date: 01/10/20
Location:  San Jose, CA
Department: Branch Operations

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) and minimum one year related experience.  Prior banking experience preferred.

PRIMARY RESPONSIBILITIES:

Provide exceptional customer service to all clients in person and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Maintain working knowledge of teller and new accounts functions to resolve customer problems in a timely and satisfactory manner. Display outstanding interpersonal skills and maintain a professional image at all times. All other duties and responsibilities as assigned. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required. Complete operational work accurately and efficiently. Perform and complete in a timely manner any special projects assigned by the Regional Operations Manager. Support and/or supervise branches within a dedicated region(s) with all aspects of daily operations as needed.

SUMMARY:

A Sr. Branch Utility Representative provides coverage for absences in a dedicated region(s) including new accounts supervisor, branch supervisor & operations officer.  Primary coverage responsibilities will be for branch supervisor & officer positions although when necessary may need to cover for teller, new accounts representatives or receptionist. The Sr. Branch Utility Representative is responsible for servicing customers with depository transactions, opening and maintaining accounts, and supporting sales staff as required. 

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.


Central Operations Representative

Posting Date: 12/31/19
Location:  San Jose, CA
Department: Central Wire Operations

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

PRIMARY RESPONSIBILITIES:

Responsible for ensuring all incoming calls are answered promptly, and internal and external clients are assisted professionally and courteously. Responsible for answering internal e-mail requests in a professional and timely manner. Provide lunch time and vacation coverage for the receptionist. Responsible for processing stop payments and account transfers.  Ensure all are properly authorized according to security procedures and well documented.  Maintain all requests in accordance with Bank record keeping policy. Complete audit functions, including Block entries and Stop Payments. Complete all assigned research, ensuring the clients are charged appropriately. Other duties may include large item processing, ATM Balancing, department filing, and any special projects assigned by the supervisor.

SUMMARY:

Provide exceptional customer service to all Bank employees and clients, be it in person or on the telephone. Process all client transactions timely and accurately, consistent with the Bank's policies and procedures.  Possess a knowledge and understanding of all Bank products and service fees.  Assure the Bank is not placed in a potential loss situation by following the Bank's policies and procedures. 

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.


Market Manager

Posting Date: 12/23/19
Location:  Los Altos, CA
Department: Los Altos Lending

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Master's degree (M.A.) or five to ten years related experience or Bachelor's degree (B. A.) from a four-year college or university and two to four years related experience.

PRIMARY RESPONSIBILITIES:

Attract new loan and deposit relationships through a combination of cold calling, personal networking and attending various social/business events in the community. Requests specified financial information for loan application. Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loan. Interviews applicant to obtain corporate history and to resolve questions regarding application information. Negotiates structure and pricing of credit facilities. Presents credits for approval. Ensures loan agreements are complete and accurate according to policy. Analyzes potential markets to develop prospects for loans and deposits. Monitors borrowers' financial condition for compliance with loan covenants. Maintains and services existing portfolio. Maintains delinquencies and classified loans at a minimum. Act as Bank representative at civic and/or industry meetings or functions.

SUMMARY:

Examines, evaluates, and authorizes or recommends approval of client applications for a myriad of bank products, including commercial lines of credit, commercial term loans, commercial leases, letters of credit, real estate loans and flat notes, by performing the following duties.  Responsible for attracting and retaining loan and deposit relationships for Heritage Bank of Commerce.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.


Client Service Representative

Posting Date: 12/06/19
Location:  San Jose, CA and Los Altos, CA
Department: Branch Operations

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

PRIMARY RESPONSIBILITIES:

 Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required.Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

TELLER RESPONSIBILITIES:

Process with accuracy, all teller transactions as applicable in a timely manner.Manage assigned cash drawer within Bank policy and procedures.

SUMMARY:

The Client Services Representative is the employee in the branch who is primarily responsible for handling customers' depository transactions (cash and non-cash teller transactions) and inquiries.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.


Client Service/ New Accounts Representative

Posting Date: 08/12/2019
Location: Los Gatos, CA
Department: Branch Operations

Primary Responsibilities:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department. Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures. Accurately input account information in the applicable computer programs as part of the new account process. Process with accuracy, all teller transactions as applicable in a timely manner. Manage assigned cash drawer within Bank policy and procedures. Assist supervisor with training new tellers as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

The CSR/New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (cash and non-cash teller transactions), and responding to client inquiries. This is a 30 HR/Week position.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance. EOE


New Accounts Representative

Posting Date: 07/16/2019
Location:  San Jose, CA (2) and Livermore, CA
Department: Branch Operations

QUALIFICATIONS:

Our banks thrive on developing strong customer relationships. We are seeking individuals with excellent customer service skills to assist clients with deposits, transfers, check cashing and financial transactions. The successful candidate must be able to interact with clients in a courteous and professional manner; perform arithmetic calculations quickly and accurately; operate banking equipment; use personal computers and related software; and maintain financial records.

PRIMARY RESPONSIBILITIES:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required. Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

SUMMARY:

The New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (non-cash teller transactions), and responding to client inquiries.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.


Resumes and cover letters submitted by e-mail at careers@herbank.com will receive expedited processing. You may also fax resumes and cover letters to Career Development, (408) 534-4993, or mail them to Career Development, Heritage Commerce Corp. 150 Almaden Blvd., San Jose, CA 95113.