Career Opportunities

Current Opportunities

As we continue to grow, we’re looking for new people to join our team—talented, business-oriented people who share our commitment to exemplary client service. Consider the employment opportunities below, and be sure to check our site regularly for new opportunities.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Client Service/ New Accounts Representative

Posting Date: 08/16/2019
Location:  Redwood City, CA
Department: Branch Operations

Primary Responsibilities:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department. Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures. Accurately input account information in the applicable computer programs as part of the new account process. Process with accuracy, all teller transactions as applicable in a timely manner. Manage assigned cash drawer within Bank policy and procedures. Assist supervisor with training new tellers as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

The CSR/New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (cash and non-cash teller transactions), and responding to client inquiries. This is a 30 HR/Week position.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.  EOE

Client Service Representative

Posting Date: 12/06/19
Location:  Los Altos, CA
Department: Branch Operations

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required.Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

TELLER RESPONSIBILITIES:

Process with accuracy, all teller transactions as applicable in a timely manner.Manage assigned cash drawer within Bank policy and procedures.

SUMMARY:

The Client Services Representative is the employee in the branch who is primarily responsible for handling customers' depository transactions (cash and non-cash teller transactions) and inquiries.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.

Client Service Representative

Posting Date: 12/06/19
Location:  San Jose, CA
Department: Branch Operations

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required.Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

TELLER RESPONSIBILITIES:

Process with accuracy, all teller transactions as applicable in a timely manner.Manage assigned cash drawer within Bank policy and procedures.

SUMMARY:

The Client Services Representative is the employee in the branch who is primarily responsible for handling customers' depository transactions (cash and non-cash teller transactions) and inquiries.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.

Relationship Credit Manager

Posting Date: 11/04/2019
Location:  Danville, CA
Department: Credit Admin

Primary Responsibilities:

Accurately spread and analyze financial statements of prospective and existing commercial borrowers. Research industries and current market conditions of commercial borrowers as they relate to Bank's potential risk. Effectively underwrite loan applications, including a complete financial and industry analysis, in a timely manner. Maintain satisfactory customer service levels with all commercial lenders in the department and all other departments within the bank. Maintain current client relationships by being responsible to their changing business needs and by renewing and/or amending existing credit commitments in a timely manner.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

This position is responsible for analyzing current and prospective individual and commercial borrowers and industry as they relate to current market conditions.  The main objective of this position is to support and expedite the underwriting function for the commercial lending unit of the bank.  This position is also responsible for evaluating cash flow and collateral to service Bank's lending position and accurately determine the borrower's ability to incur and repay debt.  Understand the Bank's Credit Policy and procedures for underwriting credit. 

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.  EOE

Client Service/ New Accounts Representative

Posting Date: 08/16/2019
Location:  Los Gatos, CA
Department: Branch Operations

Primary Responsibilities:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Possess a high level of knowledge and understanding of all Bank products and service fees in order to meet client needs and/or refer them to the appropriate department. Possess a high level understanding of account ownerships and the supporting documentation required by regulatory and bank procedures. Accurately input account information in the applicable computer programs as part of the new account process. Process with accuracy, all teller transactions as applicable in a timely manner. Manage assigned cash drawer within Bank policy and procedures. Assist supervisor with training new tellers as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.

Summary:

The CSR/New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (cash and non-cash teller transactions), and responding to client inquiries. This is a 30 HR/Week position.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.  EOE

CSR/New Accounts Representative (2)

Posting Date: 07/16/2019
Location:  San Jose, CA
Department: Branch Operations

QUALIFICATIONS:

Our banks thrive on developing strong customer relationships. We are seeking individuals with excellent customer service skills to assist clients with deposits, transfers, check cashing and financial transactions. The successful candidate must be able to interact with clients in a courteous and professional manner; perform arithmetic calculations quickly and accurately; operate banking equipment; use personal computers and related software; and maintain financial records.

PRIMARY RESPONSIBILITIES:

Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required. Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.

SUMMARY:

The New Accounts Representative is the employee in the branch who is primarily responsible for opening new accounts, handling customers' depository transactions (non-cash teller transactions), and responding to client inquiries.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.

Lending Compliance Support Specialist

Posting Date: 05/23/2019
Location: San Jose
Department: Compliance

Qualifications: 
The successful candidate will have a moderate level of technical consumer and non-consumer lending related compliance skills including Regulation Z/RESPA (TRID); Flood; Regulation B; Fair Credit Reporting Act; SAFE Act and; Regulation U knowledge as well as a thorough understanding of Bank policies, procedures, and workflow.  Strong attention to detail and organizational, problem solving, multi-tasking and technology skills are critical tools required for effective performance.  A bachelor's degree or two to four years related experience and/or training is preferred.

Primary Responsibilities: 
In this full-time position as a Lending Compliance Support Specialist, you will be assisting in identifying and monitoring the risks inherent in the Lending Compliance and CRA functions of the Bank.  Job duties include assisting in conducting lending compliance related monitorings and drafting monitoring reports, assisting in writing lending compliance related policies and procedures and creating and conducting lending compliance training as required. 

Summary: 
We are looking for someone with great attention to detail who enjoys researching and applying lending compliance regulations in order to protect the Bank from unnecessary risk.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance and all of the benefits of a downtown San Jose location.

Account Executive
Posting Date: 05/27/2019
Location: Santa Clara
Department: Bay View Funding - Operations

Qualifications: 
The successful candidate must be able to use Microsoft Office programs and have knowledge of basic accounting concepts and mathematical skills, including how to calculate percentages, ratios and fractions.  Must have good organizational and time management skills as well as the ability to communicate clearly and effectively in writing and verbally in English, especially over the phone.  Prior customer service, ability to defuse highly stressful situations and problem solving experience required.  Desired experience includes accounting or collections or related field.  Bi-lingual skills a plus.  A college degree with at least one year of customer service experience preferred.

Primary Responsibilities: 
In this full-time position as an Account Executive, you will be managing customer related account activities by taking actions to ensure maximum customer satisfaction, resolving client issues and monitoring client loan collateral.  Daily duties include processing client funding requests, performing collections, verification and AR functions, recommending and approving account debtor credit limits and identifying and curing defaults by requesting more collateral or negotiating a repayment plan.

Summary: 
We are looking for someone with excellent customer service and problem solving skills.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.

Resumes and cover letters submitted by e-mail at careers@herbank.com will receive expedited processing. You may also fax resumes and cover letters to Career Development, (408) 534-4993, or mail them to Career Development, Heritage Commerce Corp. 150 Almaden Blvd., San Jose, CA 95113.