Current Opportunities
As we continue to grow, we’re looking for new people to join our team—talented, business-oriented people who share our commitment to exemplary client service. Consider the employment opportunities below, and be sure to check our site regularly for new opportunities.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Client Service Representative
Posting Date: 07/09/2019
Location: San Jose, CA
Department: Branch Operations
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to all clients, prospective clients and Bank employees, in person, by electronic mail, and on the phone. Interact and establish rapport with all clients that conduct business in the branch. Display outstanding interpersonal skills and maintain a professional image at all times. Maintain a working knowledge of banking operations as it applies to the position. Follow proper procedures to mitigate risk to the bank. Follow bank policies and banking regulations. Conduct daily reviews of specified reports as required.Complete operations work accurately and efficiently. All other duties and responsibilities as assigned.
TELLER RESPONSIBILITIES:
Process with accuracy, all teller transactions as applicable in a timely manner.Manage assigned cash drawer within Bank policy and procedures.
SUMMARY:
The Client Services Representative is the employee in the branch who is primarily responsible for handling customers' depository transactions (cash and non-cash teller transactions) and inquiries.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.
Product Specialist
Posting Date: 05/20/2019
Location: San Jose, CA
Department: Cash Management Services
Qualifications:
This position requires a strong knowledge of bank products and bank operations procedures as well as client service resolution and customer services skills. The qualified candidate should be a highly motivated self-starter with strong interpersonal skills and excellent written and verbal skills. The candidate should be able to work under minimum supervision and be able to meet deadlines. A certificate from a college or technical school or one to two years of prior banking experience preferred.
Primary Responsibilities:
This position is primarily responsible for the technical administration and support of Cash Management products. Responsibilities include timely and accurate implementation of new clients on the electronic banking systems as well as continued support for existing clients. Provides support and assistance to Cash Management Services in meeting or surpassing established department goals.
Summary:
We are currently seeking a professional individual to provide exceptional service as a Customer Service Representative in our downtown San Jose office for our Cash Management customers. The successful candidate must be customer service oriented and excellent communicator.
Benefits include competitive salary, bonus plan, medical, dental, group life insurance, 401(k), parking subsidy, tuition reimbursement program, and health club allowance and all of the benefits of working in the Downtown San Jose area. EOE.
Lending Compliance Support Specialist
Posting Date: 05/23/2019
Location: San Jose
Department: Compliance
Qualifications:
The successful candidate will have a moderate level of technical consumer and non-consumer lending related compliance skills including Regulation Z/RESPA (TRID); Flood; Regulation B; Fair Credit Reporting Act; SAFE Act and; Regulation U knowledge as well as a thorough understanding of Bank policies, procedures, and workflow. Strong attention to detail and organizational, problem solving, multi-tasking and technology skills are critical tools required for effective performance. A bachelor's degree or two to four years related experience and/or training is preferred.
Primary Responsibilities:
In this full-time position as a Lending Compliance Support Specialist, you will be assisting in identifying and monitoring the risks inherent in the Lending Compliance and CRA functions of the Bank. Job duties include assisting in conducting lending compliance related monitorings and drafting monitoring reports, assisting in writing lending compliance related policies and procedures and creating and conducting lending compliance training as required.
Summary:
We are looking for someone with great attention to detail who enjoys researching and applying lending compliance regulations in order to protect the Bank from unnecessary risk.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance and all of the benefits of a downtown San Jose location.
VP/Corporate Training & Culture
Posting Date: 05/25/2019
Location: San Jose
Department: Marketing
Qualifications:
The successful candidate will have a bachelor's degree or equivalent preferred with a minimum of five years developing & executing corporate training materials, preferably in a supervisorial role. We are also looking for a proven track-record of developing and maintaining internal and external training programs within an organization across multiple divisions, locations and platforms.
Primary Responsibilities:
As VP/Corporate Skills & Cultural Training, you will be responsible for defining, developing, executing and monitoring the effectiveness of Heritage’s multi-tiered, Bank-wide skills and cultural training programs. Working closely and in collaboration with members of the executive management team and internal departments (Compliance, Marketing/Communications, HR, Operations, and Branches), you will develop the tools and materials and conduct the actual training required to successfully deliver a technical and cultural training program throughout the organization.
Summary:
This is a critical position in the company that can develop and implement training programs throughout the Bank to introduce and nurture our corporate culture for current and new employees.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.
Central Operations Representative
Posting Date: 05/28/2019
Location: San Jose
Department: Central Operations
Qualifications:
This position requires strong written and oral communication skills. Working primarily in the energetic banking services department, multi-tasking is a necessity. Prior banking experience is helpful, but if you are eager to learn we invite you to apply.
Primary Responsibilities:
This is a great opportunity to expand your interpersonal skills. As a Central Operations Representative, you will be primarily responsible for handling incoming client service phone calls. Though your duties will vary over time, some may include entering stop payments and block entries into computer system, reviewing credit ratings, conducting research, and processing levies and legal orders. You will also assist with account reconcilement, review large items, process collections, and handle returned and exception items.
Summary:
This is a great opportunity to make a big difference for a smaller organization that puts customers first.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.
Client Services Representative
Posting Date: 05/31/2019
Location: Pleasanton, CA
Department: Pleasanton Operations
Qualifications:
Our banks thrive on developing strong customer relationships. We are seeking individuals with excellent customer service skills to assist clients with deposits, transfers, check cashing and financial transactions. The successful candidate must be able to interact with clients in a courteous and professional manner; perform arithmetic calculations quickly and accurately; operate banking equipment; use personal computers and related software; and maintain financial records. High School diploma with at least six months of prior banking experience preferred.
Primary Responsibilities:
You are to assist clients with various financial transactions as well as account opening and maintenance; complete necessary computer input; have the ability to identify products or services and properly refer the clients; and be responsible for ensuring the proper documents and bank forms are accurately received.
Summary:
We are currently seeking a professional individual to provide exceptional service as a Customer Service Representative in our Pleasanton branch. This is an excellent opportunity for someone who enjoys working with people and helping others with their banking needs.
Benefits include competitive salary, bonus plan, medical, dental, group life insurance, 401(k), parking subsidy, tuition reimbursement program, and health club allowance. EOE.
Branch Utility
Posting Date: 05/27/19
Location: San Jose
Department: San Jose Operations
Qualifications:
The successful candidate must be able to interact with clients in a courteous and professional manner; perform arithmetic calculations quickly and accurately; operate banking equipment; use personal computers and related software; and maintain financial records. High School diploma with at least one year of prior banking experience preferred.
Primary Responsibilities:
In this position as a Branch Utility, you will be providing coverage for two branches (San Jose and Fremont) in the San Jose region for absences due to vacation/illness/open jobs. Will perform teller duties, open new accounts, and handle miscellaneous CSR functions. This job requires traveling among our branches in that area as necessary.
Summary:
This is an excellent opportunity for someone who also enjoys providing excellent customer service in changing environments. This position will cover Fremont, Sunnyvale and Los Gatos but will be home based on San Jose.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.
Account Executive
Posting Date: 05/27/2019
Location: Santa Clara
Department: Bay View Funding - Operations
Qualifications:
The successful candidate must be able to use Microsoft Office programs and have knowledge of basic accounting concepts and mathematical skills, including how to calculate percentages, ratios and fractions. Must have good organizational and time management skills as well as the ability to communicate clearly and effectively in writing and verbally in English, especially over the phone. Prior customer service, ability to defuse highly stressful situations and problem solving experience required. Desired experience includes accounting or collections or related field. Bi-lingual skills a plus. A college degree with at least one year of customer service experience preferred.
Primary Responsibilities:
In this full-time position as an Account Executive, you will be managing customer related account activities by taking actions to ensure maximum customer satisfaction, resolving client issues and monitoring client loan collateral. Daily duties include processing client funding requests, performing collections, verification and AR functions, recommending and approving account debtor credit limits and identifying and curing defaults by requesting more collateral or negotiating a repayment plan.
Summary:
We are looking for someone with excellent customer service and problem solving skills.
Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.
VP/Commercial Loan Officer
Posting Date: 06/01/2019
Location: San Jose
Department: San Jose Commercial Lending
About us:
Heritage Bank of Commerce, located in the heart of downtown San Jose, (www.heritagecommercecorp.com, Nasdaq: HTBK) is a young, progressive organization which has achieved over twenty years of success and is poised for many more. With locations in San Jose, Los Gatos, Fremont, Danville, Pleasanton, Livermore, Walnut Creek, Morgan Hill, Gilroy, Hollister, San Mateo, Redwood City, Sunnyvale and Los Altos, our "can do" attitude truly distinguishes us from our competitors.
Qualifications:
Bachelor’s degree or its equivalent plus specialized training in lending, credit or related subjects. Five plus years of formal credit and SBA experience. Solid business development experience. Able to analyze financial statements. Excellent analytical, organizational, interpersonal and customer service skills. Strong sales ability and negotiation skills. Must be able to work off-bank hours. Must be able to travel within assigned area.
Primary Responsibilities:
In this position, you will originate and service commercial loans of all types and provide continuing financial counseling to customers in conformance with established Bank objectives, policies and procedures, carry out ongoing business development programs to promote the Bank's lending services, interview applicants for commercial and other loans, conduct or coordinate analysis of credit information, and approve loans within lending authority and serve as Account Officer for assigned and originated loans.
Summary:
We are currently seeking an experienced Commercial Loan Officer for our San Jose office with 5-7 years of experience in commercial real estate and C&I lending. Candidate must possess strong credit training background and excellent business development, communication and management skills.
Benefits include competitive salary, bonus plan, medical, dental, vision, group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance. EOE
NEW ACCOUNTS REP (2)
Posting Date: 06/01/2019
Location: Sunnyvale and San Mateo
Department: Sunnyvale and San Mateo Operations
About us:
Heritage Bank of Commerce, located in the heart of downtown San Jose, (www.heritagecommercecorp.com, Nasdaq: HTBK) is a young, progressive organization which has achieved over twenty years of success and is poised for many more. With locations in San Jose, Los Gatos, Fremont, Danville, Pleasanton, Livermore, Walnut Creek, Morgan Hill, Gilroy, Hollister, San Mateo, Redwood City, Sunnyvale and Los Altos, our "can do" attitude truly distinguishes us from our competitors.
Qualifications:
Our banks thrive on developing strong customer relationships. We are seeking individuals with excellent customer service skills to assist clients with deposits, transfers, check cashing and financial transactions. The successful candidate must be able to interact with clients in a courteous and professional manner; perform arithmetic calculations quickly and accurately; operate banking equipment; use personal computers and related software; and maintain financial records.
Primary Responsibilities:
You are to assist clients with account opening and maintenance; complete necessary computer input; have the ability to identify products or services and properly refer the clients; and be responsible for ensuring the proper documents and bank forms are accurately received. Requires one year of related experience or an equivalent of experience and related training.
Summary:
We are currently seeking several professional individuals to provide exceptional service as a CSR/New Accounts Representative in our Sunnyvale and San Mateo branches. The ideal candidate must be a self-starter with excellent client service and communication (verbal and written) skills.
Benefits include competitive salary, medical, dental, vision, group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance. EOE
Resumes and cover letters submitted by e-mail at careers@herbank.com will receive expedited processing. You may also fax resumes and cover letters to Career Development, (408) 534-4993, or mail them to Career Development, Heritage Commerce Corp. 150 Almaden Blvd., San Jose, CA 95113.
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