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AVP/Collateral Control Manager

Posting Date: 08/16/2021
Location: San Jose, CA
Department: Loan Support Services


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree (B. A.) from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

Primary Responsibilities:

Coordinate along with the LSS Management Team members the ongoing management activities inherent in the following major functions:

Collateral Control and Safekeeping:

Regularly monitor and review all loan collateral processes including flood tracking to determine adequacy of tracking processes and systems. Manage, enhance and maintain the bank's collateral-related documentation exceptions. Manage the paid loan processing ensuring the timely and accurate release of the Bank's loan collateral within the established credit lending and operations policies, Federal Regulations and State Laws. Manage and monitor the UCC continuation activity ensuring UCC continuations are prepared timely and accurately. Process all pertinent data accurately in to the tracking system. Oversees the ordering of UCC searches to ensure the timeliness and accuracy of the orders. Ensure the insurance (including flood, hazard and construction) on all loans is accurate and is being monitored and coverage within the appropriate credit lending and operational policies. Review flood fie checklists. Manage and monitor the issuance, clearance and/or waiver of insurance exceptions. Manage and monitor forced placement of insurance as needed. Manage and monitor escrows for property taxes and insurance. Prepare annual escrow statements. Process disbursements as scheduled. Maintain and safe-keep collateral and support documentation files in a secure, accurate and well-organized manner. Responsible for the daily oversight and management of Collateral related vendor relationships. Develop and maintain the necessary management controls and key factors which accurately measure volumes, timeliness of service, responsiveness to customer needs and quality of service standards.


Process payments to purchased and serviced loan portfolios and prepare reports as requested.

Documentation Interface:

Assist documentation team with pre-boarding activities including printing documentation, coding and package preparation. Review boarded loans for accuracy and proper collateral perfection

Education and Training:

Maintain and revise, periodically, the LSS Procedure database and all collateral control forms. Disseminate update or revisions throughout the LSS department and if applicable the organization. Manage to ensure staff is properly trained and cross-trained to perform their function. Ensure on-line training is taken within the time allotted. Interface with credit analysts, branch lending staff, lending personnel, loan documentation and operations staff as deemed necessary.

Auditing and Security:

Maintain security controls within the LSS department, ensuring that access keys are properly assigned. Maintain the LSS department's Disaster Recovery Manual, update as staffing, processes and procedures change. Ensure the call trees are practiced and disaster recovery supply boxes are maintained and updated as applicable. Oversee the audits by providing assistance, monitoring their activities, responding to their inquiries and distributing various exceptions for correction.


Manage the loan portfolio to ensure the bank's collateral position is in compliance with applicable credit policies, state and federal regulations. Manages the collateral control functions ensuring the collateral is maintained and safe kept in a secure, accurate and organized manner. Manages the functions associated with collateral control such as paid loan processing, UCC Continuation preparation and termination, tax service records, and hazard and flood insurance. Effectively interact with lending personnel, upper management and regulatory agencies. Provides technical support and direction to the Collateral Control staff.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.