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Posting Date: 06/19/2020
Location: San Jose, CA
Department: Financial Intelligence


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate's degree (A. A.) or equivalent from a two year college and six months to one year related experience or two to three years related experience.

Primary Responsibilities

On a daily basis, input, track and monitor fraud cases. Maintain Fraud Investigation spreadsheet, including quarterly subtotals of type and exposure. Prepare initial electronic files for the fraud investigations. Develop understanding of the fraud case investigation process. For those cases assigned, maintain appropriate documentation and ensure cases are properly resolved and closed. Develop a comprehensive working knowledge of systems used by department in the investigation and detection/prevention of fraud, including but not limited to Verafin, Premier, Director, and Online Banking systems. In accordance with established Bank procedures, research assigned alerts generated in Verafin, including but not limited to BSA/AML alerts and CDD/EDD alerts. Assist with coordinating and collecting requested material for BSA-related audits and exams. Using various Bank systems, provide research assistance for fraud and AML/BSA investigations. Assemble and organize a variety of data for further analysis by FRAML staff. Assist with the preparation of Quarterly, Semi-Annual, or Annual Fraud and BSA Statistical reports for Senior and Executive Management. Manage the scheduling and setup for FRAML training meetings, to include preparing agenda and attendance sheets, assisting with PowerPoint, booking rooms, and ordering food. Perform the periodic balancing to validate that AML/BSA software is receiving all data and matches Core data totals. In the event of processing issues, perform the balancing to ensure corrections were complete. Complete monthly certifications as assigned, including but not limited to Suspense Account certifications. All other responsibilities as assigned by manager.


Assist in identifying and monitoring the risks in the AML/BSA/USA PATRIOT Act/OFAC functions of the Bank. Support the operations of the Fraud and BSA/AML Department (FRAML) by performing research, data and administrative duties, as well as completing investigations as assigned.

Benefits include competitive salary, bonus plan, medical, dental, vision and group life & long term care insurance, 401(k), tuition reimbursement program, and health club allowance.