COVID-19 Pandemic Response and Resources
The safety of our clients and employees continues to be our top priority during the Covid-19 Pandemic. We are actively monitoring coronavirus updates and will continue to be guided by the recommendations of local health officials.
For the latest information on COVID-19, we recommend you visit the following websites:
Branch and Online Banking Services
All of our branch offices are open and operating during our usual hours, from 9am-5pm. A list of branch and ATM locations is available here.
In addition to branch and ATM locations, multiple online banking and mobile banking options are available for your convenience and ease of use. Most transactions can be accomplished remotely using our systems once clients are enrolled in online and mobile products.
For more information on electronic banking options, including ACH, wires, mobile banking and remote deposit services, please visit our website, call us at (800) 796-4777 or email CashMgmt.Support@herbank.com.*
2021 Paycheck Protection Program
As a bank founded by businesspeople for businesspeople, Heritage Bank of Commerce remains committed to helping our customers navigate the many challenges created by the Pandemic. No effort has been more meaningful to us than ensuring access to Federal funding through the Small Business Administration’s Paycheck Protection Program. As one of the largest SBA Preferred Lenders in California, we were able to step in quickly to assist eligible business customers in applying for PPP funds as soon as the program became available in April 2020. When the SBA closed the program in May 2021, Heritage Bank had funded 1789 loans totaling over $530 million.
If you are a PPP2 borrower and all your PPP loan funds have been used, we strongly encourage you to apply for loan forgiveness if you have not yet done so.
How to Apply:
• Be prepared for the forgiveness process by having the following information available:
o SBA PPP loan number
• You can access the SBA PPP Direct Forgiveness Portal User Guide for help completing your online application, for additional assistance, contact the SBA PPP customer service team at (877) 552-2692, Monday - Friday, 5 a.m. - 5 p.m. PST.
HBC PPP clients with PPP loan amounts over $150,000 should refer to prior PPP Forgiveness emails from HBC for application instructions or contact our PPP support team at email@example.com* for a new HBC Forgiveness Portal invitation.
*Warning: email address is not secure and confidential information should never be emailed.
Criminals have been taking advantage of the coronavirus pandemic to launch a new wave of scams. Fraudulent emails are a favorite method to facilitate fraud. For your protection, please keep the following in mind:
• Maintain best practices for strong and secure passwords and email:
o Use different passwords for different accounts. That way, if one account is compromised, the others won’t be at risk.
• Be alert to suspicious emails or text messages. Watch for incorrect grammar or unusual phrasing as these can often be a red flag for a fraudulent email.